Refund & Returns Policy
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Thank you for shopping with us. We want you to be fully satisfied with your purchase. If you are not completely happy, please review our return and refund policy below.
1. Return Eligibility
You may request a return within 7 days of receiving your order. To be eligible for a return:
The product must be unused and in its original condition
The item must be in its original packaging
Proof of purchase (order ID or invoice) is required
Products that are damaged due to misuse, improper handling, or normal wear and tear will not be eligible for return.
2. Non-Returnable Items
The following items are not eligible for return:
Customized or personalized products
Items purchased during special sale or clearance offers (unless damaged)
Products damaged after delivery
3. Return Process
To initiate a return:
Contact us at support@blinkra.in
with your order details.
Our support team will review your request and provide return instructions.
Once approved, securely pack the item and ship it to the address provided by our team.
Customers may be responsible for return shipping charges unless the product was received damaged or incorrect.
4. Refund Policy
After receiving and inspecting the returned product:
Refunds will be processed within 5–7 business days
The refund will be credited to the original payment method
Shipping charges (if any) are non-refundable
In case of prepaid orders, the refund will be credited back to your original payment source. For Cash on Delivery (COD) orders, bank details may be requested to process the refund.
5. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos as proof. We will arrange a replacement or refund after verification.
6. Contact Us
For any return or refund queries, please contact:
Address:
Lal Bihara, Bamrauli, Prayagraj, Uttar Pradesh, India – 211012
Phone:
+91 7068676873
Email:
support@blinkra.in
